FAQs

FAQs

Free delivery price in case of ordering more than 9 Dinars In case of order less than 9 Dinars, a delivery fee of 2 Kuwaiti dinars will be paid for all regions of Kuwait

In the event of delivery outside Kuwait, the shipping price will be clarified by adding the product to the shopping cart and following up on completing the order, and the shipping cost will appear to the country that has been selected

We deliver to all areas of Kuwait

The process is very easy! Log in to your personal account and then you will find all your requests that you have made before. Click on any order, and you will find the process of re-ordering clear and simple.

During the completion of the purchase process, you can choose to deliver approximately 24 hours, and you can select delivery after a certain period or a specific day.

All personal information that you enter on our site is encrypted via SSL (Secure Socket Layer) so that it cannot be read as it travels over the Internet. Encryption is used on all pages in the purchasing process, which makes shopping at retal-center.com as secure as possible.

According to the highest standards of online shopping, we do not store your card information in any way.

When you pay with the Knet card, you will be transferred securely to the KNET website. From there, Knet investigates the purchase process and returns you to our website with information on the success or failure of the payment process without sending us any confidential or personal information. In this way, your personal and confidential information remains only with Knet.

When you pay by Visa or MasterCard, you will be transferred securely to the bank’s website, and from there the bank will investigate the purchase process and return you to our website with information on the success or failure of the payment process without sending us any confidential or personal information. This way your personal and confidential information remains only with the bank.

No, only a person you trust to receive and sign for the receipt inside Kuwait

In the event of international delivery, the person present at the time of delivery is required to sign with the carrier company

First, we apologize for this unintended mistake. Please call us at customer service number 00965-97399328 and  will correct the error as soon as possible.

Within Kuwait, you can pay as follows:

Knet card

Visa card

Master Card

cash Money

Knet card

Visa card

Master Card

Visa card

Master Card